Cookie Policy
1. What Are Cookies
Cookies are small text files stored on a user’s device when accessing our website. They help us recognize returning users, store preferences, and improve service efficiency. Cookies do not harm devices and cannot execute programs or deliver viruses. They are widely used across digital platforms to provide personalized and consistent experiences. By using our website, users agree to the use of cookies as described in this policy.
2. Types of Cookies
We use different categories of cookies, including:
a) Essential cookies, required for secure transactions and basic website functions.
b) Performance cookies, which collect information on how users interact with the website to improve usability.
c) Functional cookies, which remember user preferences such as language and region.
d) Analytics cookies, which provide insights into user behavior to optimize services.
e) Advertising cookies, which may be used to deliver relevant promotions with user consent.
3. Purpose of Cookie Usage
Cookies are used to ensure that users receive smooth, efficient, and personalized service. They allow for faster processing of mobile operator payments, recognition of returning users, and storage of session data. They also help us identify technical issues and enhance security. In some cases, cookies support marketing activities by showing users relevant content. Cookies are always applied in compliance with UAE laws and international privacy regulations.
4. Control of Cookies
Users have full control over cookie usage. They can configure browser settings to accept, block, or delete cookies. While disabling cookies is permitted, it may affect the availability and quality of certain website features. Essential cookies, required for transaction security, cannot be fully disabled. Users are encouraged to regularly review their cookie settings to maintain control over data usage.
5. Third-Party Cookies
Our website may use third-party cookies from partners such as payment processors and analytics providers. These cookies help deliver services more effectively and provide users with relevant experiences. All third parties are required to comply with strict data protection obligations. The website administration ensures that third-party cookies are implemented lawfully under UAE and international standards.
6. Cookie Retention Period
Cookies are stored for varying periods depending on their type and purpose. Session cookies are deleted once the browser is closed, while persistent cookies remain on the device for a set period or until manually deleted. We define retention periods based on necessity and compliance with UAE regulations. After expiration, cookies are automatically removed or rendered inactive.
7. How to Disable Cookies
Users who wish to disable cookies may do so through their browser settings. Instructions for managing cookies differ depending on the browser type. Disabling cookies may limit some functions of the website, particularly in areas requiring secure authentication or personalized services. Essential cookies necessary for transaction security cannot be disabled. The website administration provides guidance to assist users in managing cookies effectively.
8. Policy Updates
This Cookie Policy may be updated periodically to reflect changes in technology, law, or business practices. Users will be informed of significant changes through a notice on the website. Continued use of services after updates constitutes acceptance of the revised policy. Users are encouraged to review the Cookie Policy regularly to stay informed about our practices. This policy is fully compliant with UAE law and international privacy standards.
🏢 Pay
📍 Al Shatha Tower, Office 2001, Dubai Internet City, Dubai, UAE
📞 +971 4 388 2199